FINAL SUMMER SALE Enjoy up to 70% OFF
FREE RETURNS 30-day Money-Back Guarantee
FREE SHIPPING Today Only

30-Day Money-Back Guarantee

Shop with confidence at Jack & Emma Vancouver.

We want you to feel completely comfortable with your purchase. That’s why every order is covered by our 30-day money-back guarantee.

If you're not satisfied with your purchase, you can request a return or exchange within the applicable return period.

FROM VANCOUVER WITH LOVE

To thank our wonderful customers and make room for new arrivals, we’re celebrating with our biggest Final Summer Sale yet — with up to 70% OFF selected styles.

Plus, enjoy extra savings automatically applied at checkout:

Buy 2 items → Extra 10% OFF
Buy 3 items → Extra 15% OFF
Buy 4+ items → Extra 20% OFF

We’re so grateful to have you as part of the Jack & Emma community, and we can’t wait to help you find something you’ll love wearing.

With Love,

Jack & Emma

FAQs

Do you offer free shipping?

Yes — we offer free shipping on every order. No hidden fees, and you'll see the full breakdown of your order before you pay at checkout.

How can I find my correct size?

Every product page includes a detailed size chart to help you find your perfect fit. If you're between sizes, we generally recommend sizing up. Still not sure? Our support team is happy to help.

How long will it take to receive my order?

Orders are typically dispatched within 2-3 business days, with shipping taking around 5-10 business days depending on your location. You'll receive tracking details by email once your order ships.

How do I track my order?

Once your order is confirmed, you'll receive an email with your order number. Use our Track Your Order page and enter your order number or email address to see the latest status.

What is your return policy?

You may return eligible items within 30 days of receiving your order. Return shipping costs are the buyer's responsibility, and approved refunds are issued to your original payment method.

I have an issue with my order — how can I contact you?

Reach out through the contact form below and our support team will get back to you as soon as possible.